Managers need to handle efficient as well as profitable daily operations in a retail store. A retail store manager has wide variety of responsibilities. They need to recruit employees, develop sales team, merchandise and guide marketing professionals. The manager also needs to address customer service issues. If you wish to become a retail store manager, you must have some experience of working in a retail environment. You must possess personal skills in communication, organisation, team building as well as conflict resolution.
Qualifications
From academic perspective, there is no specific qualification required to be a manager in a retail store. However, if you are interested in this job profile, you can earn a degree in professional courses like marketing business administration, human resource management, business administration in retailing. This will help you to build a career in retail management. Many big retail companies organise training programmes for store managers. So you can get on-the-job-training.
Experience
Experience is extremely important for working as a retail store manager. Employers will not hire you as a manager, if you don’t have any experience of working in a retail environment. It is better to have experience as a departmental manager or supervisor. If you wish to join a retail store as a manager, you should have hands-on knowledge of each and every aspect of a retail store’s operations.
People Management
You need quality staff to operate a store efficiently and profitably. Having good people management skill is therefore essential for a manager. You will have to handle things like recruitment, training as well as motivating staff. Building and managing team work will be one of your main job responsibilities. You should ensure quality customer service. Identifying the strength and weakness of the staff will help you to develop training programmes that are beneficial for them. You should keep the staff informed about the successes, changes, priorities and so on.
Job Opportunities
If you have the desired qualification and experience, getting a job as a retail store manager should not be difficult for you. However, to make it more easy and convenient, you can count on a retail recruitment agency. This will maximise your chance of getting a job because most of the well known retail stores register their openings with recruitment agencies. Instead of checking newspaper classified or other traditional mediums, going for a recruitment agency is undoubtedly a better choice.
